Clinical Coordinator

Arbour Hospital is a 136-bed private psychiatric facility located in Boston?s Jamaica Plain neighborhood. The hospital specializes in adult mental health treatment, adolescent and dual diagnosis services. Other services include partial hospitalization programs (PHP) and outpatient treatment.
Position Summary:
The Clinical Coordinator is responsible for day to day operations on their unit during their shift. They function on the unit as the Charge Nurse during their shifts, typically Monday-Friday 7-3:30 p.m., but may work other shifts as required by the Nurse Manager. Their chief responsibilities including ensuring day to day clinical operations occur as expected. Support Unit Manager with accomplishing unit goals during their shifts.
Essential Functions:

  • Ensures the assignment sheet is completed (all 1:1?s are assigned at the start of the shift)

  • Responsibility and accountability for all aspects of operations during their shift.

  • Oversees staff working on their unit during their shift.

  • Functions as a highly visible role model, demonstrating quality expertise and professional behaviors which support professional development of staff and the strategic goals of Arbour Hospital.

  • Identifies and develops strategies to improve the overall knowledge base and professionalism of staff.

  • Directs, mentors, and supports all level of staff.

  • Participates in the development of performance improvement and patient safety initiatives

  • ?Huddles? all staff to address the state of the unit and communicates any significant concerns

  • Demonstrates positive attitude and service ethic

  • Manages successfully conflict and problem solving

  • Welcomes floating staff to the unit and ensures they have a quick orientation

  • Collaborates with physicians, social work and all other interdisciplinary staff

  • Shows pride and motivation in practice

  • Mentors and trains new staff as required or requested by Nurse Manager


  • Keeps the NM and supervisor (in NM absence ) informed regarding critical incidents, patient changes, and overall unit operations

  • Checks in with MHA?s and other team members to ensure teams are supported.

  • Provides feedback as needed to team members

  • Holds staff accountable for following protocols/policies

  • Ensures all staff attend shift report.

  • Serves as a clinical resource

    Clinical Aspects

  • Ensures the group schedule occurs as scheduled

  • Ensures all documentation is completed (including any restraint paperwork, incident reporting)

  • Conducts rounds at the beginning and end of the shift

  • Ensures check sheets and 1:1 documents are fully completed

  • Engages in quality improvement activities

  • Ensures code cart and supplies in treatment room are in place

  • Awareness of census and vacancies on the unit for potential admissions

  • Identifies staffing/skill mix and utilizes accordingly for assignments

  • Updates white board with information

  • Reviews charts to ensure 24 hour nursing notes

  • Follows restraints or crisis situations and facilitates debriefings

  • Ensures treatment plan is completed every 48 hours and is complete

  • Leads by example in completing clinical work


  • BSN from accredited school of nursing preferred

  • Minimum 1-3 years of professional psychiatric or related nursing experience

  • Current state MA license. Current CPR certificate
    Knowledge of nursing practice principles and techniques, occupational health and safety hazards and standards, and health care laws and regulations.

  • Ability to identify problems and recommend solutions.

  • Ability to develop and maintain high level of quality care/quality assurance.

  • Ability to exercise high degree of initiative, judgment, discretion, and decision making.

  • Ability to work effectively with diverse individuals at all levels of the medical practice.

  • Ability to handle many tasks simultaneously and deal effectively with changing priorities.

  • Ability to demonstrate full range of motion including handling and lifting patients, manual and finger dexterity, and eye?hand coordination

  • Ability to demonstrate positive attitude and service ethic

  • Ability to promote collaboration

  • Ability to successfully manage conflict

  • Willing to offer assistance without being asked

  • Strong Leadership skills: Ability to delegate and provide feedback

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